A promise to the planet

Safety and Sustainability at Chemtrade

As a manufacturer and distributor of chemical products; health, safety, and environmental protection are among our highest priorities. Our Environmental, Social & Governance (ESG), and Responsible Care® initiatives form the foundation of a company-wide commitment to sustainability.

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Environmental, Social & Governance

Chemtrade’s ESG mandate is reflected in virtually every system, process and facility throughout the organization. And, every level of management and employee shares responsibility in ESG strategies, principles and initiatives.

ESG by the letter:

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E = Environmental

The environmental component of ESG is a comprehensive framework of initiatives and systems that include Product Lifecycle Stewardship (complex in its own right!), Greenhouse Gas (GHG) monitoring, air and water quality management, energy management, hazardous materials management, transportation and shipping protocols (TRANSCAER®) and more. Training, monitoring, measuring and managing are all aspects of Chemtrade’s efforts towards delivering our products in a sustainable, responsible manner.

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S = Social

Social represents our responsibility to Chemtrade employees and the communities we serve. Some of the many ways in which it manifests throughout the organization include our health & safety programs and protocols; our process safety, emergency preparedness and response processes; and our employee engagement and development programs. In addition, Chemtrade’s many community outreach programs and charitable initiatives are designed to help us understand and address the concerns of the communities we operate in. Read More

Health & Safety Programs

The safety and health of our employees, contractors, customers and visitors are top priorities at Chemtrade. We manufacture hazardous, but essential products, often in demanding conditions, and we ensure those who work in our facilities are well trained and can carry out their work safely.

Safety by Choice, Not by Chance – Our Safety Philosophy

  • We believe that all workplace injuries are preventable. We work towards an injury-free work environment through comprehensive, ongoing training, the utilization of advanced equipment and systems, and by instilling the right mindset and behaviours throughout the organization.
  • Leaders in our organization are called upon to inspire a culture in which all employees are absolutely committed to working safely and are encouraged to freely express ideas and concerns so that issues can be addressed immediately, and improvements made continuously.
  • All employees must have the knowledge, skills, training, tools, and equipment to work safely, and feel accountable for their personal safety, as well as that of their coworkers, including contractors, customers and visitors. This accountability requires the reporting of incidents and concerns to leadership and EHS resources.
  • All employees and contractors must follow our Life Critical Safety Rules which we provide to supplement existing company safety management systems, programs and policies. These rules have been implemented to ensure basic safety behaviours are followed and to help prevent incidents that could result in serious injuries or fatalities on our sites.

    Life Critical Safety Rules

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  • Responsible Care® is the set of principles that guide our safety planning and initiatives.
  • Our EHS Management system consists of policies, standards and procedures and defines how we measure our safety performance.
  • Workplace health & safety objectives are set annually, both at a corporate level and for each of our facilities.
  • Our track record and progress are monitored against objectives using health & safety metrics including both leading indicators (proactive field observations, inspections, hazard analysis) and lagging indicators (serious incidents, recordable injuries, incidents with the potential to be serious; injury rates; first aid incidents; and near-miss events).
  • All incidents are reviewed, and those that result in, or could have resulted in, serious injuries or facility/equipment damage are fully investigated to determine cause. Then, as appropriate, preventative measures are implemented and shared across the organization.

Process Safety & Risk Management

As an industrial manufacturer, process safety and risk management are important components of Chemtrade’s commitment to our employees and the communities we work in.

Process safety is both a regulatory requirement in the US and a mandate of our Chemistry Industry Association of Canada (CIAC) membership. But more than that, it is the right way to approach our business and an important part of Chemtrade’s culture.

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Implemented across all Chemtrade facilities, our multifaceted approach to process safety is critical to the management of hazardous materials. It ensures the necessary operational controls and safeguards are in place to maintain a healthy workplace and avoid unwanted releases into the environment.

In addition to safety and sustainability benefits, effective process safety management offers additional benefits including enhanced product quality, production efficiency, and reduced downtime.

Emergency Preparedness

For the safety of the communities we work in, Chemtrade facilities have robust Emergency Preparedness measures in place. Trained Emergency Response Teams (on-site and off-site), strong relationships with community first responders, 24-hour readiness and comprehensive procedures are available should we encounter an emergency related to our products or facilities.

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  • Emergency Response Teams and third-party resources are available to handle emergencies 24-hours a day.
  • Facility-based teams are made up of employees from various departments – Safety, Production, Maintenance, Supply Chain, Engineering, and Logistics.
  • Teams participate in training sessions at the facilities and in coordinated exercises with other emergency responders (Hazmat, Fire, and Police); and with customers and carriers within the facility’s region.
  • Technical Support Personnel and Emergency Response Vehicles equipped for chemical emergencies are strategically stationed.
  • Chemtrade participates in a Chemistry Industry Association of Canada (CIAC) and American Chemistry Council (ACC) initiative called TRANSCAER® – Transportation Community Awareness and Emergency Response.
    • TRANSCAER® is a voluntary outreach effort to assist communities that have major transportation routes within their jurisdiction.
    • TRANSCAER® details the policies and procedures we use to prevent transportation accidents by setting high standards for employee training and the selection and use of proper equipment and responsible carriers.
    • TRANSCAER® also involves transportation emergency response plans in the event of a product spill or leakage during the transportation cycle and provides for our participation in related community awareness programs.
  • Chemtrade also participates in The Chlorine Emergency Plan (CHLOREP), an industry–wide program designed to ensure a quick and effective response in the event of a chlorine emergency in Canada and the USA.

Employee Engagement & Development Programs

Engaged employees are important to the success of any business, and a highly engaged workforce has positive impacts on employee retention, productivity and profitability. From recruitment, to onboarding, to training and development, our employee experience is what continues to keep employees engaged.

Chemtrade Employee Experience:

  • A Culture of Safety
  • A Team-Based Environment
  • A Sense of Belonging
  • A Place for Individual Growth and Development

Chemshare, our quarterly employee newsletter, has proven to be a successful means of communicating with and engaging our employees. This regular correspondence offers a great opportunity to share and celebrate our employee experiences.”

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Diversity and inclusion in the workplace are also important drivers of employee engagement. Our goal is to provide a work environment where all Chemtrade employees feel valued for the richness of their talents, ideas, experiences, backgrounds and perspectives.

To support our employees in their careers and professional development, Chemtrade offers a comprehensive library of self-led, e-learning content from our Chemtrade University Platform. We also offer a Chemtrade Leadership Development Program (CLDP) focused on building leadership skills for new, mid-career and experienced people managers.

Community Outreach & Charitable Donations

Chemtrade is committed to being a good neighbour and maintains strong ties with the communities in which we work. As part of our Responsible Care® platform, we maintain strong community relationships at many levels. Safety, sustainability, preparedness, and support are all aspects of the commitment we make to our communities.

Responsible Care® provides a platform to work within our communities as a partner.

  • We consider it a privilege to operate in the communities, cities and neighbourhoods in which we do business.
  • We believe the key to community outreach is communication and the sharing of knowledge and information.
  • We maintain an open dialogue with first responders and community planners.
  • We look for opportunities to contribute to the quality of life in our communities.
  • Our relationships go beyond the scope of our chemical business with the sharing of knowledge and resources.
  • We share our learning and experience in sustainability for the greater good of our communities through active community advisory panels (CAPs) at many of our locations.
  • We offer support to many local charitable organizations across the US, Canada and Brazil. In the US and Canada, we support the work of various United Way chapters as they seek solutions to local poverty and other issues. Chemtrade employees, across many locations, participate in fun and meaningful fundraising activities in support of their local chapters. In Brazil, Chemtrade is a sponsor of The Fishhook Project, which supports residents of an impoverished community, Barra do Riacho, by offering a location to come together for culture, camaraderie and good health.
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G = Governance

Governance refers to the structures, processes and practices we have in place to oversee Chemtrade’s corporate strategy, risk management, environmental, and social practices. At Chemtrade, governance starts at the top, with the Board of Trustees and three Board Committees providing this oversight. The Code of Conduct sets the tone for behaviour expected of all Chemtrade employees. Read More

Corporate Governance Including ESG Oversight

  • The Board of Trustees is responsible for overseeing strategy, governance and risk, as well as the overall approach to ESG.
  • The Audit Committee oversees major operational and financial risks, the systems implemented to monitor them, and the strategies and controls in place to manage them.
  • The Responsible Care Committee oversees our environmental, health, safety and security philosophy and policies, and monitors our performance in those areas.
  • The Compensation and Corporate Governance Committee oversees our governance practices, our business ethics policies, and our compensation policies, plans and programs to ensure they do not motivate inappropriate risk-taking.

Through our mandates, charters, policies, and related documents (shared below), we have developed a robust, strategic approach to our ESG commitments. This extends to our relationships with valued partners including employees, customers, suppliers, and investors.

Governance Documents and Information (PDFs)

Code of Conduct
Board-Related Documents and Policies (PDFs)
Investor Policies and Constating Documents (PDFs)

Management of Legal and Regulatory Issues

As a member of the Chemistry Industry Association of Canada (CIAC) and the American Chemistry Council (ACC), Chemtrade supports their efforts in advocacy to governments and key stakeholders.

Responsible Care® at Chemtrade

Founded in Canada, and now practiced in more than 70 countries, Responsible Care® forms the basis of our business philosophy towards continuous efforts in: process and product safety, security, community awareness, emergency preparedness, safe distribution, employee health & safety, and pollution prevention. Responsible Care® is “ Our commitment to sustainability”.

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Responsible Care®: A Commitment to our Partners

Responsible Care® is the global chemical industry’s commitment to the safe management of chemicals throughout their life cycles, while promoting their roles in improving quality of life and contributing to sustainable development. Responsible Care® is a major component of the ESG strategy within Chemtrade.

Through this comprehensive initiative, Chemtrade is committed to continually reducing the environmental impact of our activities and improving the health & safety of our employees and the communities in which we operate.

As a member of the Chemistry Industry Association of Canada (CIAC), we support the association’s Responsible Care® ethic and its Codes of Practice. Chemtrade is also a member of the American Chemistry Council (ACC) and adheres to its Responsible Care® codes and principles.

In order to translate the Responsible Care® philosophy into our day-to-day operations, Chemtrade has put in place policies, systems and tools, upon which it continues to expand and improve.

Guided by The Responsible Care® Codes of Practice for Operations, Stewardship and Accountability, in combination with our ESG principles, we have a consistent source of direction for the sustainable management of our facilities. We proudly promote the importance and benefits of Responsible Care® and the benefits associated with this membership.

We maintain a high level of sustainable business practice and excellence in operations, supported by our E.P.I.C. values, S.A.F.E. culture, our Responsible Care® principles, and the RC14001 management system of PLAN-DO-CHECK-ACT.

Chemtrade has certified our corporate office and a number of our sites under the RC14001 initiative and annually ensures they adhere to the program requirements in accordance with the standard.

Quality at Chemtrade

Quality: A Commitment to Our Customers

Guided by our E.P.I.C.  Values , the principles of quality within the organization are well-established in both our culture and operations. Attention to product quality, customer needs, adding value, safety, sustainability and more, are all parts of an overarching commitment to maintaining the highest levels of quality in every aspect of our business.

“Chemtrade strives to be the best provider of products and services to users of chemicals by providing value that meets the needs and expectations of our customers and stakeholders.” Mark Davis, President and Chief Executive Officer

Commitment to our customers is one of Chemtrade’s key values. As such, Chemtrade has been ISO 9001 certified since 1985 and now maintains more than fifty ISO 9001 certified locations. In addition to our certified sites, Chemtrade also has locations that specialize in supplying products to the food and pharmaceutical industries. For more information on our products please click here.

Our attention to product quality, process, service and safety are all aspects of our customer-focussed approach.

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